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Title: Celebrity Service
By (author): Geoff Ramm
ISBN10-13: 1912300184 : 9781912300181
Format: Paperback
Size: 149x129mm
Pages: 160
Weight: .294 Kg.
Published: SRA Books - July   2018
List Price: 12.99 Pounds Sterling
Availability: In Stock   Qty Available: 18
Subjects: Customer services
Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you-ôll see how service will always lead to the sale. You-ôll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You-ôll discover what to do when you can-ôt deliver on your promise and how to offer superb service - even when you-ôre closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.
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