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  • Number of Titles Found: 39

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    Title: A Buzz in the Building
    Sub-title: How to build and lead a brilliant organisation
    By (author): Kate Mercer
    ISBN10-13: 1909116564 : 9781909116566
    Do you know where your organisation is heading and how your leadership will take it there? Do people working in your organisation always do what you want them to do? Is your team consistently enthusiastic, engaged and motivated to do its best? A Buzz in the Building will change the way you think about your business. The wisdom and stories gleaned from Kate Mercer's lifetime of working with business leaders make this book an engaging and inspirational read. Kate takes you through the mindsets and skills required to create an organisation that functions as smoothly and organically as a beehive. When you've read A Buzz in the Building you will know how to: create great teams of people who know where your organisation is going and are enthusiastic about playing their part in getting there; communicate so people do what you want them to do - willingly and without having to be chased all the time; and build a brilliant organisation that is as successful as the business it supports, that clients want to work with, and new employees want to join and stay part of.
    Pages: 152  Size: 209x148mm  Illustrations: 23 
    PublishedSRA Books - March   2016
    Format: Paperback
    Subjects: Business & management : Management & management techniques
    List Price: 14.99 Pounds Sterling
    Availability: In Stock   Qty Available: 530
    Title: 1 of: 39
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    Title: Beliefs and How to Change Them... for Good!
    By (author): Tony Burgess, Julie French
    ISBN10-13: 0956755321 : 9780956755322
    Beliefs and how to change them for good takes you on a voyage of self-discovery, increasing your awareness of how your beliefs will powerfully help or hinder you in life, moment by moment, day by day, year by year. You’ll be given a clear and practical system for getting your beliefs aligned with your goals and desired outcomes in life, and when you choose to apply this where it really matters, you can enjoy celebrating your resourcefulness shining through at a whole new level.Adopting the practical easy-to-apply wisdom captured in these pages will help you to:
    • Release your true inner confidence
    • Speed up achievement of your goals
    • Get the best out of your relationships
    • Stop being a passenger in your life and get back in the driving seat
    • Drop stress and feel more fulfilled day by day
    • Break unhelpful habits and replace them with more productive ways forward
    • Achieve more success in your career
    • Improve your sporting performance
    • Make the most of any situation
    • Handle difficult or challenging situations with ease
    • Keep a positive attitude even when things are tough
    • Get yourself ‘unstuck’ and making progress again
    Pages: 80  Size: 209x148x7mm 
    PublishedSRA Books - December   2011
    Format: Paperback
    Subjects: Psychology : Social, group or collective psychology
    List Price: 11.99 Pounds Sterling
    Availability: In Stock   Qty Available: 58
    Title: 2 of: 39
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    Title: Better Before Bigger
    Sub-title: Rethinking Business Success
    By (author): Nick Cramp
    ISBN10-13: 1912300389 : 9781912300389
    You're ambitious and successful and you want your business to keep growing. So why doesn't success feel as good as it should? And what's stopping you taking your business to the next level? Does your personal ambition exceed your organisational capability?  When you're already stretched, overwhelmed and constantly putting your business before your home life and health, it's no wonder you push against taking on more. You're worried your business might crack under further growth, and confidence in your systems and teams to handle the extra pressure is low. You're stuck in the success trap! In this empowering and eye-opening guide, thought leader and coach Nick Cramp, will demonstrate how focusing on continual growth and measuring success solely in traditional terms is holding you back and hurting your business. He'll show you how to escape the success trap as he expertly equips you with:
    • The mindset you need to rethink success, reap its benefits and navigate a clear, confident route ahead.
    • The toolset you need to take control, prioritise what matters and redress the balance between perceived external success and actual internal capability.
    • The skillset you need to adopt new behaviours, nurture your business and give it space to grow.
    If what got you here won't get you where you want to be, and just working harder won't make success any sweeter, it's time to re-frame, re-think and re-focus on how to make your business better before you make it bigger.
    Pages: 352  Size: 240x171mm 
    PublishedSRA Books - May   2021
    Format: Paperback
    Subjects: Business & management : Management & management techniques
    List Price: 16.99 Pounds Sterling
    Availability: Not yet Published 
    Title: 3 of: 39
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    Title: Boutique Home
    Sub-title: 10 Steps to Creating Your Boutique Space
    By (author): Sue McGregor
    ISBN10-13: 1909116068 : 9781909116061
    Create your boutique environment in 10 simple steps!
    • Be guided every step of the way by an expert interior designer
    • 10 step plan to create the home you really want and deserve
    • Expert advice on all aspects, from colour to finishes; furniture to lighting; and planning work on site
    • Follow a real life case study that will inform and inspire you.
    'Sue's schemes are a wonderful mix of style and elegance, with just enough "quirkiness" to make them unique.' -- Andrea Wyatt-Budd
    'A fascinating and generous read containing a wealth of practical experience within its pages.' -- Sheelagh McNamara
    Pages: 144  Size: 160x160x12mm 
    PublishedSRA Books - March   2014
    Format: Paperback
    Subjects: Furniture design : Professional interior design
    List Price: 12.99 Pounds Sterling
    Availability: In Stock   Qty Available: 27
    Title: 4 of: 39
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    Title: Calcudating
    By (author): Lorraine Adams
    ISBN10-13: 0956755313 : 9780956755315
    From fling to ring in 12 monthsSince launching the revolutionary speed dating concept to the UK singles market ten years ago, Lorraine Adams has always remained totally in tune with the dilemmas unattached women face in their search for Mr Right. Reading this book will launch you on the most satisfying journey of your life, you will feel totally empowered as you rapidly grasp the secrets that will enable you to open significantly more romance opportunities for yourself. Any panic, fear or dread you have experienced with dating before you have read this book will be replaced with buoyant optimism.
    “Don’t have the time or energy for dating? ‘I felt energised by Lorraine’s advice.’” -- Daily Express
    “Wonder why you can’t find the man of your dreams? ‘Lorraine promises to tell you what your best friend won’t.’” -- Love it Magazine
    “Need some advice that will help change your life for the better? ‘We went into relationship rehab with dating expert Lorraine Adams. She pulls no punches when it comes to the rules of romance.’” -- The Daily Express
    “Need some direction? ‘For straight talking no nonsense guidance but with a dollop of motivating warmth, it’s the advice every single woman needs to hear before she goes looking for a man.’” -- The Sun
    “Think all the best men are taken? ‘If you have dated more than your fair share of ugly ducklings and psychos then Lorraine Adams may have the answer’” -- City AM
    “Need a romance guru? ‘Lorraine is definitely on the right track and the best thing is, you know you will be safe from greasy nerdish losers.’” -- Marie Claire
    Pages: 168  Size: 156x233mm 
    PublishedSRA Books - December   2010
    Format: Paperback
    Subjects: Dating, relationships, living together & marriage
    List Price: 9.99 Pounds Sterling
    Availability: In Stock   Qty Available: 33
    Title: 5 of: 39
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    Title: Celebrity Service
    By (author): Geoff Ramm
    ISBN10-13: 1912300184 : 9781912300181
    Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you-™ll see how service will always lead to the sale. You-™ll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You-™ll discover what to do when you can-™t deliver on your promise and how to offer superb service - even when you-™re closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.
    Pages: 160  Size: 149x129mm 
    PublishedSRA Books - July   2018
    Format: Paperback
    Subjects: Customer services
    List Price: 12.99 Pounds Sterling
    Availability: In Stock   Qty Available: 18
    Title: 6 of: 39
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    Title: Celebrity Service Superstars
    Sub-title: Memorable experiences that will light up your business and excite your customers
    By (author): Geoff Ramm
    ISBN10-13: 1912300370 : 9781912300372
    Geoff Ramm has a passion for incredible customer service. In this book, he's hand-picked THE most original, unique and quirky examples of creative customer experiences that are guaranteed to inspire you and your team to outperform, outmanoeuvre and stand head and shoulders above the competition. This is the book that your competitors wish they had, it's your ticket to service superstardom and it's going to reveal to you:
    • The gap in your service that you never knew existed.
    • Smart techniques to help you generate clever experiences of your own.
    • Simple, cost-effective ideas and touches that will mean the world to your customers.
    • Fun, fresh and exciting new perspectives that will inject your entire team with enthusiasm.
    • Fantastic ideas and inspiring stories that will get you spectacular results.
      Why not join Geoff on this highly enjoyable, eye-opening and rewarding customer service journey around the world? He-™ll introduce you to some of the amazing people he's met who have discovered extraordinary ways to deliver world-class experiences, and he-™ll show you how you can use their strategies to make your own brand unforgettable, your business unmissable and your customers coming back for more. So, are you ready to become a true Celebrity Service Superstar? Great! It's time to get started on getting people talking-¦about you! -śEntertaining and thought-provoking! Geoff Ramm's knowledge and insight will reshape the way you think about customer service-ť - Heather McNamee, Area General Manager, Fraser's Hospitality UK
    "Entertaining and thought-provoking! Geoff Ramm's knowledge and insight will reshape the way you think about customer service" -- Heather McNamee, Area General Manager, Fraser's Hospitality UK
    "Talk about WOW! Geoff Ramm ignites a desire to be the most talked about business on earth with positive energy and purpose. He'll help you see the difference and be the difference." -- Olivia Sarah-Le Lacheur, General Manager, Retail Distribution, Partnership Development AIA Group
    "I have been living and breathing Geoff's mantra for many years with significant success, enabling consecutive years of growth." -- Ed Bracken, General Manager, Crowne Plaza, The City, London
    Pages: 168  Size: 233x156x16mm 
    PublishedSRA Books - January   2021
    Format: Paperback
    Subjects: Sales & marketing : Customer services
    List Price: 14.99 Pounds Sterling
    Availability: In Stock   Qty Available: 511
    Title: 7 of: 39
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    Title: Charismatic to the Core
    Sub-title: A fresh approach to authentic leadership
    By (author): Nikki Owen
    ISBN10-13: 1909116483 : 9781909116481
    Are you charismatic enough to be a successful leader?You don’t have to shout or show off to be charismatic. Charisma is often seen as an intangible concept that unconsciously attracts a negative reaction in the world of business. There is a stereotypical image that a charismatic leader is a confident extrovert with a big personality. Even if charisma can be taught, (and many research papers indicate that you either have it or you don’t) the question is: how important is charisma for leadership success?Life puts layers onto individuals, much like paint. Year after year, more layers are added until you no longer know how deeply buried the authentic you is.
    • Are your actions driven by fear instead of joy?
    • Are all the things you really want to do sidelined by other people’s expectations of you to be safe, sensible and follow the crowd?
    • Are you no longer able to understand what it is you do want?
    • Have you lost sight of who you really are? The buried you that could be bringing a rich and diverse dimension to your organisation?
    It’s time to start celebrating the real you! In Charismatic to the Core, Nikki Owen strips away the unwanted layers and takes you back to your authentic self. It is a revelation, a rebirth, a realisation that life can be on your own terms. Your leadership impact can be whatever you desire it to be. When you are being true to who you really are at your core, your charisma shines through.
    Pages: 256  Size: 233x156mm 
    PublishedSRA Books - September   2015
    Format: Paperback
    Subjects: Assertiveness, motivation & self-esteem
    List Price: 14.99 Pounds Sterling
    Availability: In Stock   Qty Available: 1202
    Title: 8 of: 39
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    Title: Creating Business Advantage
    Sub-title: Setting Up and Running a Successful Business
    By (author): Daryl Woodhouse, Garry Smith
    ISBN10-13: 1909116432 : 9781909116436
    Whether you are just dusting off the plans for your very own brand new start-up or you are the owner of a small business looking to grow – in fact whatever stage you are in your business development – this book will help you to:
    • Understand and create your competitive advantage
    • Get more from your sales and marketing
    • Become a strong leader and manage your employees
    • Build partnerships both within and outside your company
    • Become an ace at managing cash
    • Get the help you need to thrive and grow
    'Professional and structured services to help you grow your business. I can't recommend them enough.' - Matthew Perkins, FreeAgent
    'We sought out business coaching to grow the business in the most efficient and controlled manner possible. In 18 months, revenue has grown by 165%.' - Simon Kallu
    Pages: 96  Size: 209x148x7mm 
    PublishedSRA Books - June   2015
    Format: Paperback
    Subjects: Business strategy
    List Price: 9.99 Pounds Sterling
    Availability: In Stock   Qty Available: 57
    Title: 9 of: 39
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    Title: Enlightened Business
    Sub-title: Leadership for sustainable success
    By (author): Joolz Lewis
    ISBN10-13: 1909116343 : 9781909116344
    Conscious capitalism, authentic leadership and spirit in work are all parts of a movement that is calling out to leaders who want to make a difference through their work: leaders who want more meaning in their lives, who want personal success and worthwhile work. Enlightened Business offers a clear roadmap of strategies and tools that address day-to-day challenges in the workplace today. With varied examples and exercises it shows how timeless spiritual principles are key differentiators in creating high-performing work environments. Applying these principles will:
    • Create a workplace culture that allows people to give of their best
    • Generate trust from key stakeholders
    • Increase customer loyalty and employee engagement
    • Help you manage change while maintaining stability
    • Resolve workplace conflict
    'The call went out for more inspirational leadership. Joolz has heard that call and most importantly she has been responsive and this book is her response. In Enlightened Business, Joolz inspires you to a whole new possibility of the purpose of your work and leadership. Read, be inspired, and come home to the heart of you.' - Nick Williams, author of eight books including The Work We Were Born To Do
    'Do you want to find a way to be both spiritual and effective as a leader? This book gives you one idea per chapter theme which is tested and practical. Pick the ideas that you need right now and try them. Uncover and utilize your authentic presence and highest potential to make a difference in your life, your organization and in the world.' - Cindy Wigglesworth, author of best-selling book SQ21: The Twenty-One Skills of Spiritual Intelligence
    'The energy and creativity that derives from that state of consciousness that is greater than one's habitual self has always been said to be "ineffable". It is an experience that cannot be spoken about; as it says in the Tao and religions it can't be explained in logical linguistic linear ways. Joolz Lewis has connected these wisdoms into a useful, clearly articulated manual to help business people, leaders and managers of large organisations to tap into that experience and enable them to invest that energy into their organisation and people to develop entities that will succeed and grow for the good. If I'd had this leadership book during my time at M&S it would have given me the confidence to lead more from my intuition and with faith in my "purpose", and my leadership would have looked very different.' - Lord Andrew Stone, former Joint Managing Director of M&S
    Pages: 160  Size: 209x148mm 
    PublishedSRA Books - September   2014
    Format: Paperback
    Subjects: Business & management : Management: leadership & motivation
    List Price: 14.99 Pounds Sterling
    Availability: In Stock   Qty Available: 48
    Title: 10 of: 39

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