1. Who we are Gazelle Book Services Limited Company number: 02175658 Registered office: 1 Nine Ashes Farm Cottages, Nine Ashes, Ingatestone, England, CM4 0LD Operating address: White Cross Mills, Hightown, Lancaster, Lancashire, LA1 4XS Email: enquiries@gazellebookservices.co.uk Phone: +44 (0)1524 528500
2. What information we collect We may collect and process the following data:
Contact details (name, email address, phone number, company name) Information submitted via forms (e.g. enquiries, trade account applications) Payment and billing information (where applicable) Website usage data (via cookies and analytics tools) Any correspondence you send to us
3. How we use your information We use your personal data to:
Respond to enquiries and provide requested information Process applications and provide our services Manage customer relationships and communications Process payments and maintain financial records Improve our website, services, and user experience Comply with legal and regulatory obligations
4. Lawful basis for processing
We process your data under the following legal bases:
Contract – where processing is necessary to provide services Legitimate interests – to operate and improve our business Legal obligation – to comply with UK law Consent – where you have explicitly agreed (e.g. marketing emails)
5. How we store and protect your data
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy or to meet legal requirements.
6. Sharing your information We do not sell your personal data.We may share your information with:
Service providers and partners who help deliver our services Payment processors Legal, regulatory, or governmental authorities where required All third parties are required to respect the security of your data and process it lawfully.
7. International transfers Where data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
8. Your rights Under UK data protection law, you have the right to:
Access your personal dataRequest correction of inaccurate data Request deletion of your data Object to or restrict processingRequest data portability Withdraw consent at any time (where applicable) To exercise your rights, contact us at: enquiries@gazellebookservices.co.uk
9. Cookies Our website may use cookies to improve your experience and analyse website traffic.
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.
10. Data retention
We only retain personal data for as long as necessary:
To fulfil the purpose it was collected for To comply with legal and accounting requirements
11. Changes to this policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact
If you have any questions about this policy or how your data is handled, please contact:
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
