This book provides background information on government policy on tackling statutory homelessness (ie: those households for whom local authorities, after receiving an application, have a duty to secure accommodation because they are unintentionally homeless). It also discusses "how services can be managed in a way that prevents all households, regardless of whether they are families, couples, or single people, from reaching a crisis point where they are faced with homelessness", and the duties owed to the non-statutory homeless.