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Our Services

Distribution

We cover every aspect of distribution, from listing your titles, to receiving stock, processing orders and dispatching books to clients.

Our services are tailored to fit your needs and can develop as you grow. Every process undertaken is fully recorded, giving you a transparent audit trail and peace of mind.

Orders are picked, packed and dispatched to our extensive base of clients within 24 hours.


Warehousing & Storage

We offer a range of warehousing options, from the storage of small quantities up to larger bulk storage.

Your requirements will be discussed and we offer warehousing for both working stock and the additional option for longer-term palletised stock.


Sales

We have an extensive customer base of retailers including Waterstones, Gardners, and Amazon.

Our customer services team are readily available to assist customers when placing an order. Gazelle offers a variety of ordering methods including, EDI, FTP, email and telephone.   


Marketing

For publishers looking for support in promoting their titles our marketing team are on hand to assist. Working with you, and your marketing department and maximizing the reach and giving insight into the market.

We utilise a variety of marketing platforms including social media, blogs, catalogues and monthly newsletters to highlight new and topical titles, reviews and events. Gazelle can also facilitate publishers by sending out review copies on their behalf.


Book Fairs

Our team attends both the London Book Fair and Frankfurt Buchmesse annually.

We offer our publishers the opportunity to display a range of their titles on our stand.


Shipping

For publishers who require assistance with shipping stock to the UK, we can offer the benefit of our consolidation hubs across the globe.

Once your stock arrives at a hub, we’ll take care of the international shipping for you and complete the relevant customs paperwork.

We have regional hubs in the USA, Canada, Australia, New Zealand, and our European hub in Germany. More information can be found here.

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Accessibility Statement

We understand the importance of accessibility for all of our customers, including those with disabilities. While our website may not currently meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, we are actively working towards compliance and constantly seeking ways to improve the user experience for all of our customers.

To that end, we have implemented a variety of accessibility tools provided by third-party app, AppifyCommerce. These tools include features such as keyboard navigation, high contrast mode, font resizing, and alternative text for images read focus, various cursor sizes. We have also incorporated tools to help with visual impairments, such as screen readers and text-to-speech functionality.

In addition to these technical solutions, we have also made a commitment to providing clear and easy-to-understand information on our website. This includes using simple and straightforward language, providing alternative text for images and videos, and including clear and detailed product descriptions.

We understand that accessibility is an ongoing effort and that there may be areas of our website that are not fully accessible. If you have any difficulty accessing our website or have any suggestions for improvements, please contact us at [email or phone number]. We will make every effort to respond to your request as soon as possible and work towards resolving any issues you may have encountered.

We also strive to provide equal access to our products and services, including our online store and customer service channels. So, we are always open to feedback, suggestions, and ideas on how we can continue to improve accessibility on our website and in all aspects of our business.

Our ultimate goal is to ensure that all of our customers, regardless of ability, have a positive and seamless experience when visiting our website and purchasing from our store. Thank you for visiting our store and for your patience as we continue to work towards full compliance with the WCAG guidelines.

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