Crisis management is a topic that occupies space among many of our most prominent and brilliant business minds in an array of management settings. What to do when an incident occurs, problems arise, or the unexpected befalls an organization takes issue among a variety of scenarios and situations. Crises reside within many aspects of contemporary business environments. Whether your specialization is logistics, airfield management, or IT infrastructure, crisis management is an ever-present concern. Crises can be found among a wide gamut of phenomenon, ranging from safety and security to infrastructure development and general management. There is no aspect of contemporary business or leadership that will not be affected by crises at one point or another. In this book, an international group of professionals has assembled a collection of unique leadership perspectives related expressly to crisis management. The material examines multiple aspects of communication, leadership decision-making, and incident management. The book concludes with a model for improving crisis management among contemporary settings. Providing a practical methodology, Crisis Management: A Leadership Perspective allows readers to decide for themselves what is most important for a given organization while providing readers with concepts, themes, and ideas related to process improvement, organizational planning, and communication techniques. Featured within the material are chapters related to safety and security, incident management and control, crisis response metrics via a balanced scorecard, data management, logistics management, and two unique combat theater case studies that involve crises management tactics and techniques. This book is an easy-to-read, practical guide related to crisis management; the text will only strengthen existing operational templates concerning what to do when crises strike an organisation. Regardless of one's level of experience in crisis management, this book will prove to be a great addition to other texts related to similar topics.
Dr VanVactor is an active duty healthcare administrator who specializes in logistics and supply chain management within the United States Army medical service corps. He has been in the U.S. military since 1989 when he began his career as an enlisted man and later received a commission as a second lieutenant via the U.S. Army's intra-service officer candidate school program. Throughout his career, he has been involved in a variety of supply chain and emergency management roles and has deployed in support of Operations Iraqi and Enduring Freedom multiple times. His education includes a Doctor of Health Administration, Masters in Healthcare Management, and Bachelor of Science degrees with an undergraduate minor in Procurement and Acquisitions Management. Dr. VanVactor is a Certified Materials & Resource Professional and a Fellow of the Association for Healthcare Resource and Materials Management (AHRMM).
