1. What does it take to build and maintain a truly enduring and continuously successful business -- one that stands the test of time, turbulence and change and despite all that has continued to set the standard for performance and excellence by which other organisations are measured? 2. What really makes your organisation unique? What really distinguishes us in the minds of our customers or other key stakeholders - makes us stand out in a way that motivates customers to want to do business or have a relationship with us rather than a competitor? What are those most important factors which form the foundation of that uniqueness and our competitiveness as an organisation? 3. Have you and your leadership team described your business model in a clear and understandable manner that any employee could grasp? Have you examined each component of that business model to identify the value it adds to the long-term future success of your business? This includes the leadership team itself, culture, values, beliefs, core shared purpose, renewal (integration of innovation, adaptation and learning), principles of engagement (sustainability, governance, corporate social responsibility), and vision. What are your conclusions? What actions should you now take? These questions and over 150 more equally stimulating and change-provoking questions are raised and explored within this concise text. As senior executives, you always have many areas where you can focus your attention - paths along which you can guide your organisation to enable it to ultimately reach its full competitive potential. Guide your organisation to its competitive potential by answering the questions within this text and by applying Dr Ted Marra's approach to developing a working business model and crystal clear vision. This book is really about focus. Forget all the latest theories. To a large extent, the "secrets" to success have never really been secrets. It's often about getting back to basics-doing the right things for the business and doing them right. This is the essence of what Peter Drucker considers "leadership". In addition to my hands-on experience, I have read all the thought leaders: Hamel, Porter, Kotter, Collins and more. I have been in conferences all over the world, interacting with the likes of Juran and Welch as well as many others. All of that, plus my own reflections, and distilling it down has been a lifetime pursuit. The book contains that distillation of my observations providing the reader with what I believe are truly the vital few keys to long-term organisational success -- competitiveness and profitable growth and overall higher performance across the board.
Well known strategic facilitator and organizational mentor Ted Marra has taught and lectured in a number of universities in Boston, Detroit, the UK, Croatia and Switzerland. His focus has been on Strategic Leadership and Strategic Stakeholder Relationships. Most recently he has undertaken to develop a new decision science model called "Hyper-Decision Making" as a part of his collaboration with Informed Decisions in Sweden. Marra is the author of numerous reports and articles for The Conference Board in New York as well as noted European journals such as the European Journal of Quality. He has consulted widely with some 155 organizations in 37 countries over 40 years and has led transformation initiatives in some of the world's most prominent companies. He also has focused time and attention on a strategy for re-inventing education that extends to building a globally competitive workforce and minimizing youth unemployment which was begun on behalf of the Prime Minister of Australia. Ted was also Senior Policy Advisor for President Reagan and has held management positions with such organizations as General Motors, Goodyear, Firestone, Babcock & Wilcox, Walker:CSM (Indianapolis) and TARP (Washington D.C.) as well as owning and operating two consulting companies - MQI in Boston and The Centre for Innovation Management Europe Ltd. in the U.K.
I have had the privilege to work with Dr. Marra both as a mentor and colleague. Dr. Marra has a broad and deep understanding on how to assist organizations in improving themselves for viability and sustainability. What truly sets Dr. Marra apart is the combination of his deep academic skills, the huge amount of cross cultural experience from a variety of industries and the ability to always use and promote thinking as a strategic asset. He is one of the few I have come across who have captured so many of the vital aspects of what is required for success with such down to earth clarity.
Gӧran Kӓllmark, CEO, Informed Decisions, Sweden
For many years I worked with Ted in Switzerland. His ability to boil down most complicated issues of management to the key points fascinates me time after time. He is able to deliver clear strategic advice without becoming nebulous or losing contact to the operative grounds of success. As a lecturer for senior executive programs in Swiss universities, as well as a consultant, he used his experience gained by working with a lot of renowned companies around the world to provide valuable insight and support. Dr. Lothar Natau, CEO, Natau Management and Bereitungs Gmbh, Switzerland
Our leadership team worked with Dr. Marra on optimizing key decision making processes in our company. From the very beginning it was clear that he was guiding us with strong and silent confidence based on a deep academic foundation and broad real life experience. Dr. Marra helped me and my colleagues to find our way through the decision making jungle and pave it into a clear and simple path. At the same time he contributed to the development of key members of our staffsome of our 'leaders of tomorrow'through their involvement in Strategic Business Improvement Teams designed to specifically support each of several domain decision Councils we created as part of the transformation process.
Nikola Dujmović, CEO, SPAN, Croatia
