This book should not be missed by anyone who wants to improve the quality of their relationships! Leveraging decades of experience working with people in many different areas and experiences, Beverly Flaxington has found a way to explain to all of us what we simply don't learn naturally -- how to understand and communicate with others more effectively. Readers will gain the insights they need to identify relationship missteps, and then apply easy-to-learn techniques to bring relationships to a more meaningful level in both personal and business settings.