"For any foodservice operation to manage its risk effectively managers must learn basic food safety principles; apply that information on the job every day. Food managers are responsible for managing the operations of a food service outlet, such as a grocery store, restaurant or cafeteria. Food managers are the leaders in the kitchen and the front of house in restaurants of all kinds. Responsible for overall operation for the restaurant, food service managers hire staff, purchase food and stock, and make sure everyone is trained on proper food preparation, kitchen safety techniques and understands health standards. Food managers make sure that company is represented correctly and that the company's standards are upheld. Food service managers are responsible for carrying out job duties in administration, customer service and employee management. Administrative job duties often include managing inventory, merchandising, controlling expenses and product quality, putting up signage, inspecting stores and invoicing. Customer service duties might include promoting company image both internally to employees and externally to customers, resolving customers' complaints to their satisfaction and answering correspondence. It might also entail various customer contact responsibilities, including assisting customers with questions, offering samples and suggesting products. Professional Food Manager is specifically designed to supply culinary and hospitality professionals and students to ensure the continued successful execution of food safety best practices in the workplace. The book highlights pitfalls in food safety management and provides key insight into the means of avoiding them."