The acute understanding about people revealed in the book has been understood and taken advantage of by most successful people through ages. As you learn it, you will come to realise that business and money are the by-products of relationships. You will learn the secrets of building lasting relationships and master the techniques to talk smartly, listen intelligently, compliment dearly, criticise smoothly, thank profusely and converse effectively. Written in a talking style and amply illustrated with practical examples, the book will spur you to greater success in life.