Rashmi Datt, a postgraduate in management from BITS, Pilani, has 19 years of experience in training and HRD. She worked for eight years with Pfizer, Mumbai before starting Dialog, a learning services delivery consultancy. She conducts workshops in India and abroad, focusing on individual and organisational growth and enabling participants to identify and change dysfunctional behaviour patterns -- the way we relate, interact, deal with conflict, or utilise resources. Participants take away not just insights, but concrete skills and practical steps that they can implement in their lives from day one. She is a qualified MBTI trainer from the Association for Psychological Type (APT), USA.